Shoshana at Hay

“We think these services [Google, Facebook etc] are free… …but they think WE are free!” “We think we’re using social media… …but social media is using us! (97% of Fb revenue is from targeted ads.)” “We think we’re searching Google… …but Google is searching us!” “We think the companies have… Continue reading

Behavioural Surplus -> US Govt Surveillance

“Google says it received 43,683 US government requests for user data from 124,991 accounts in 2018, and provided the data in in 81 per cent of those requests. ” (Computing, 10 Oct 2019) Zuboff identifies “behavioural surplus” as the source of Google and Facebook’s revenue from their “free” services (and… Continue reading

“Surveillance Capitalism”

Shoshana Zuboff has written a fascinating analysis of how Google and Facebook’s methods of extracting money from their “free” products involve a very deep and unprecedented seizing of private and personal information from all of us who use Google, Facebook, Microsoft etc products. (It is a hefty book: 691pp –… Continue reading